1. Paid pre-product is out of stock
2. Any postal fee occurs due to exchange product (please refer to exchange & return policy)
3. Customer paid extra mistakenly (only for amount over HK$10)
3. Customer paid extra mistakenly (only for amount over HK$10)
Further explanation for pt3:
1. If customer paid extra but under HK$1, we will not arrange refund, customer please pay attention.
2. If customer paid extra which between HK$1-10. We will save as store credit for next purchase use. Customer also needs to put on remark on next purchase.
3. If extra paid amount over HK$10, we will arrange refund.
Refund arrangement:
Customer must provide the bank account info and full register name which he/ she made the payment originally. If paid by credit card/ paypal, we will refund back to credit card/ paypal account directly. Refund will take around 7-14 business days.
Customer must provide the bank account info and full register name which he/ she made the payment originally. If paid by credit card/ paypal, we will refund back to credit card/ paypal account directly. Refund will take around 7-14 business days.
Contact Method:
Tel (Whatsapp): 66046970
Instagram: Happimami
Email: happimami@ymail.com
Website: www.happimami.com
Address: Unit D, 7/F, Houston Industrial Building, 32-40 Wang Lung Street, Tsuen Wan, N.T, Hong Kong
Service Time (Facebook/WhatsApp/Website response time):
Mon-Sun 9am - 6pm
(will try to reply message in 1-4 hours)
Public Holiday: Day Off (Slow response speed)
